G5 Strategic Pty Ltd is committed to providing you with the best possible customer service experience. G5 Strategic Pty Ltd is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of our website which can be viewed without providing personal information, however, G5 Strategic Pty Ltd requires companies and individuals who wish to contact us regarding the provision of services or to obtain customer support to submit personally identifiable information. This may include, but not be limited to, name, telephone number(s), email address, company. Users of online portals and automated services may also be required to provide a unique username and password or provide sensitive information to enable the recovery of lost password(s).
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. G5 Strategic Pty Ltd takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
G5 Strategic Pty Ltd will use personal information only for the purposes that you consent to. This may include to:
Provide you with products and services during the usual course of our business activities;
Administer our business activities;
Manage, research and develop our products and services;
Provide you with information about our products and services, invite you to events or distribute articles or publications;
Communicate with you by a variety of measures including, but not limited to, by telephone, email, SMS or mail; and
Investigate any complaints.
You have a right not to provide information that can identify you. If, however, you withhold your personal information, it may not be possible for us to provide you with our products and services, or alternatively, may affect the adequacy or appropriateness of advice or services provided.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.
Automated Collection of Information by Website
For each visitor to reach our websites (www.g5strategic.com and www.g5strategic.com.au) , we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, data usage from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. G5 Strategic Pty Ltd reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Call: +61 2 9604 3201